Terms of Service

Agreement

By using the MyMarios website, mobile app, or placing an order with Mario's Pizzeria Limited, you agree to these Terms of Service. If you do not agree, please do not use our services.

Orders

When you place an order, you offer to purchase the selected items at the prices shown. We may accept or decline an order at our discretion, including when items are unavailable or delivery cannot be completed to your address.

Order confirmation does not guarantee acceptance until the restaurant begins preparing your order. Estimated delivery and pickup times are approximate.

Pricing and payment

Prices, specials, and availability may change without notice. The price charged is the price displayed at checkout.

We accept major credit cards, cash on delivery, and Linx where available. You authorise us and our payment partners to charge your selected payment method for the order total, including applicable delivery fees.

Delivery and pickup

Delivery is available within designated service areas. A standard delivery fee applies unless a promotion states otherwise. Delivery hours begin 30 minutes after store opening and end 30 minutes before closing.

You are responsible for providing accurate delivery details. We are not responsible for delays caused by incorrect addresses, unavailable recipients, or events outside our reasonable control.

Cancellations and refunds

You may cancel an order by calling the restaurant before it has been sent out for delivery or pickup preparation. Refunds for online payments are handled according to our refund policy and may require contacting the restaurant where the order was placed.

Accounts

You are responsible for maintaining the confidentiality of your account credentials and for activity under your account. Notify us promptly of any unauthorised use.

Acceptable use

You agree not to misuse the site or app, including attempting to interfere with ordering systems, submitting false information, or using the service for unlawful purposes.

Mobile app

If you use our iOS app, we grant you a limited, non-exclusive, non-transferable licence to install and use the app on Apple devices that you own or control, in accordance with the App Store Terms of Service. We may release updates to the app and may require you to install the current version to continue using it.

These terms are between you and Mario's Pizzeria Limited, not with Apple Inc. Apple is not responsible for the app or its content and has no obligation to provide support or maintenance for it. Apple is a third-party beneficiary of this section and may enforce it against you.

Push notifications can be turned on or off at any time in your device settings.

Intellectual property

All content on this site and in our mobile app — including logos, menus, images, and text — is owned by Mario's Pizzeria Limited or its licensors and may not be copied or used without permission.

Limitation of liability

To the fullest extent permitted by law, Mario's is not liable for indirect, incidental, or consequential damages arising from use of our services. Our total liability for any claim related to an order is limited to the amount paid for that order.

Changes

We may update these terms at any time. Continued use of the service after changes are posted constitutes acceptance of the revised terms.

Governing law

These terms are governed by the laws of Trinidad and Tobago.

Contact

For questions about these terms, contact us at feedback@mymarios.com or call 225-KING (5464).